15 May 2019
Matt Sisson, Projects and Membership Manager
We wrote a few months ago about work by MoneySavingExpert and the Russell Group to redesign the SLC student loan statements that are sent out annually to every debtor. This work has now come to fruition, and there’s a launch report accompanied by a demonstration statement to peruse.
The press release explains how the new statement, which was tested on a couple of thousand students:
The results are impressive, with 96% of respondents saying the new information is clear, and 91% of students answering questions that showed they did really understand the more complex information correctly. It seems a small thing, but with a lack of understanding of the loan repayment system one of the key issues for the sector, improving the clarity of the annual statement could make a big difference. Over to you SLC.